Accessibility Statement

Last Updated: February 2026

Our Commitment

Bright Glimmer Inc. is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Conformance Status

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities and more usable for everyone.

Accessibility Features

Our website includes the following accessibility features:

Navigation

  • Clear and consistent navigation structure
  • Keyboard navigation support
  • Skip navigation links
  • Logical heading hierarchy

Visual Design

  • Sufficient color contrast ratios
  • Text resizing up to 200% without loss of content
  • Clear visual focus indicators
  • No reliance on color alone to convey information

Content

  • Descriptive link text
  • Alternative text for images
  • Readable and understandable language
  • Properly structured forms with labels

Technical

  • Semantic HTML structure
  • ARIA landmarks and labels where appropriate
  • Responsive design for all device sizes
  • Compatible with assistive technologies

Assistive Technology Compatibility

Our website is designed to be compatible with the following assistive technologies:

  • Screen readers (JAWS, NVDA, VoiceOver, TalkBack)
  • Screen magnification software
  • Speech recognition software
  • Keyboard-only navigation
  • Alternative input devices

Course Content Accessibility

We strive to make all course content accessible:

Video Content

  • Closed captions provided
  • Transcripts available on request
  • Audio descriptions for visual content (where applicable)

Documents and Materials

  • PDFs are tagged and screen-reader friendly
  • Alternative formats available on request
  • Clear document structure with headings

Interactive Elements

  • Keyboard accessible
  • Clear instructions and error messages
  • Sufficient time for interactions

Known Limitations

Despite our best efforts, some limitations may exist:

  • Third-party content or embedded media may not be fully accessible
  • Older course content may not meet current standards (we're updating these)
  • Some complex interactive features may have accessibility challenges

We are actively working to address these issues. If you encounter an accessibility barrier, please let us know.

Testing and Evaluation

We regularly test our website using:

  • Automated accessibility testing tools
  • Manual testing with keyboard navigation
  • Screen reader testing
  • User feedback from people with disabilities
  • Regular accessibility audits

Feedback and Support

We welcome your feedback on the accessibility of Bright Glimmer. If you encounter accessibility barriers on our website or need assistance, please contact us:

Accessibility Contact Information:

Email: support@brightglimmer.com
Subject Line: "Accessibility Inquiry"
Response Time: We aim to respond within 2 business days

When reporting an accessibility issue, please include:

  • The page or feature you're having trouble with
  • The assistive technology you're using (if applicable)
  • A description of the problem
  • Your contact information for follow-up

Alternative Access

If you need course materials in an alternative format, we can provide:

  • Text transcripts of video content
  • Accessible PDF versions of documents
  • Large print materials (on request)
  • Audio versions of written content (on request)

Please contact support@brightglimmer.com to request alternative formats. We will work to provide them within 5 business days.

Accommodations for Students

If you require specific accommodations to complete our courses due to a disability, please contact us before enrolling. We will work with you to provide reasonable accommodations, which may include:

  • Extended time for assignments
  • Alternative assignment formats
  • Additional support resources
  • Flexible learning pace

Continuous Improvement

Accessibility is an ongoing effort. We are committed to:

  • Regular accessibility reviews and updates
  • Staff training on accessibility best practices
  • Incorporating user feedback into improvements
  • Staying current with accessibility standards
  • Working with accessibility consultants and experts

Legal Framework

While Canada does not have federal legislation mandating website accessibility, we recognize the importance of digital inclusion and voluntarily strive to meet international accessibility standards, including:

  • Web Content Accessibility Guidelines (WCAG) 2.1 Level AA
  • Accessible Canada Act principles
  • Provincial accessibility legislation where applicable

Third-Party Content

Some content on our website comes from third-party providers. While we strive to ensure all content is accessible, we cannot always control third-party accessibility. If you encounter issues with third-party content, please let us know so we can work with the provider or find alternatives.

Updates to This Statement

We may update this accessibility statement to reflect changes in our website, course content, or accessibility practices. The "Last Updated" date at the top indicates when this statement was last revised.

Need Help?

We're here to ensure you can access and learn from our courses

Contact Us About Accessibility